Terms and Conditions

The Black Journey Hair Wellness Platform

Effective Date: June 13th, 2026

Version 1.0


1. Acceptance of Terms

By accessing or using any website, mobile application, AI Hair Wellness platform, Hair Journey system, products, services, APIs, or digital tools operated by The Black Journey Limited (“The Black Journey,” “Company,” “we,” “our,” or “us”), you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions.

If you do not agree with these Terms, you must immediately discontinue use of the Services.

2. Description of the Services

The Black Journey provides:

  • AI Hair Wellness recommendations
  • Hair Journey tracking
  • Hair wellness education
  • Product recommendations
  • Hair growth progress monitoring
  • Image-based hair analysis
  • Personalized wellness insights
  • Mobile applications
  • Customer dashboards
  • Educational content
  • E-commerce services
  • Community discussions
  • AI-powered digital coaching

These services are intended solely to assist users in managing their personal hair wellness journey.

3. IMPORTANT MEDICAL DISCLAIMER

THE BLACK JOURNEY DOES NOT PROVIDE MEDICAL ADVICE.

The AI Hair Wellness Platform is not:

  • a physician
  • a dermatologist
  • a trichologist
  • a healthcare provider
  • a medical clinic
  • a licensed medical professional

The information generated by the Platform:

  • is educational
  • is informational
  • is wellness-oriented
  • should never replace professional medical advice

Users should always consult a qualified physician, dermatologist, trichologist, or other licensed healthcare professional before:

  • beginning any treatment
  • changing medications
  • discontinuing medications
  • treating hair loss
  • treating scalp conditions
  • treating infections
  • treating autoimmune disorders
  • treating hormonal disorders

The Company expressly disclaims all responsibility for medical decisions made by users.

4. AI LIMITATIONS

Users acknowledge that:

Artificial Intelligence may:

  • make mistakes
  • generate inaccurate recommendations
  • misunderstand uploaded photographs
  • produce incomplete analyses
  • improve over time

The user agrees not to rely solely upon AI recommendations.

All AI recommendations should be independently evaluated.

5. No Guarantee of Results

Hair growth depends upon numerous factors including:

  • genetics
  • hormones
  • age
  • medications
  • nutrition
  • stress
  • lifestyle
  • environmental conditions
  • underlying diseases

Accordingly,

The Black Journey makes no guarantee regarding:

  • hair growth
  • hair restoration
  • prevention of hair loss
  • thickness
  • density
  • curl pattern
  • timing of results

Individual results will vary.

6. User Responsibilities

Users agree to:

  • provide truthful information
  • upload only photographs they own
  • maintain account security
  • use products according to instructions
  • comply with applicable laws
  • use the platform responsibly

7. User Generated Content

Users retain ownership of content they upload.

However,

Users grant The Black Journey a worldwide, royalty-free license to use uploaded information solely for:

  • providing services
  • improving AI
  • research
  • analytics
  • product improvement

where permitted by applicable law and consistent with the Company’s Privacy Policy.

8. AI Image Analysis Consent

By uploading photographs,

the user expressly consents to:

  • AI image processing
  • automated measurements
  • wellness scoring
  • recommendation generation

The Company does not use uploaded images for facial recognition or unrelated biometric identification without separate consent.

9. Intellectual Property

All intellectual property including but not limited to:

  • software
  • algorithms
  • AI models
  • product formulations
  • ingredient blends
  • manufacturing processes
  • trade secrets
  • logos
  • trademarks
  • graphics
  • educational materials
  • videos
  • website content
  • mobile applications
  • databases
  • business methods

remain the exclusive property of The Black Journey Limited.

Nothing within the Platform grants ownership rights to users.

10. Reverse Engineering Prohibited

Users shall not:

  • copy
  • decompile
  • scrape
  • reverse engineer
  • reproduce
  • redistribute
  • extract training data
  • build competing AI models
  • imitate formulations
  • develop derivative products

using any Company intellectual property.

11. Commercial Use Restrictions

Without written permission,

users may not:

  • resell AI recommendations
  • redistribute educational materials
  • white-label the platform
  • commercialize Company technology
  • create competing products using Company information

12. Product Safety

Users agree to:

  • read product labels
  • conduct recommended patch testing
  • discontinue use if irritation occurs
  • follow storage instructions
  • keep products away from children
  • use products only as directed

13. Limitation of Liability

To the fullest extent permitted by law,

The Black Journey shall not be liable for:

  • indirect damages
  • incidental damages
  • consequential damages
  • lost profits
  • business interruption
  • emotional distress
  • allergic reactions
  • personal injury
  • property damage

arising from use of the Platform or products, except where liability cannot be excluded under applicable law.

14. Indemnification

Users agree to defend, indemnify, and hold harmless The Black Journey Limited, its officers, directors, employees, affiliates, partners, and licensors from any claims, damages, losses, liabilities, costs, or expenses arising from their misuse of the Services or violation of these Terms.

15. Privacy

Use of the Platform is governed by the Company’s Privacy Policy.

16. Children’s Privacy

The Platform is not intended for children under 13 years of age (or such higher minimum age required by applicable law).

17. Export Controls

Users agree to comply with all applicable United States, Jamaican, and international export control and sanctions laws when accessing or using the Platform.

18. Termination

The Company may suspend or terminate any account that:

  • abuses the Platform
  • violates these Terms
  • infringes intellectual property
  • attempts unauthorized access
  • uses automated scraping tools
  • engages in fraudulent activity

19. Governing Law

United States Users

These Terms shall be governed by the laws of the State of Illinois without regard to conflict-of-law principles.

Jamaican Users

These Terms shall be governed by the laws of Jamaica.

International Users

The Company may determine the appropriate governing law based on the user’s primary place of residence, the location of the transaction, or the jurisdiction with the closest connection to the dispute.

20. Arbitration

Disputes shall first be resolved through:

  1. good faith negotiations
  2. mediation
  3. binding arbitration

For U.S. users, arbitration shall follow the rules of the American Arbitration Association. For Jamaican users, arbitration shall follow the rules of the Dispute Resolution Foundation of Jamaica, unless the parties agree otherwise.

21. Changes

The Company may modify these Terms at any time.

Continued use constitutes acceptance of revised Terms.

22. Contact

The Black Journey

Website: https://www.theblackjourney.com

Email: customer.support@theblackjourney.com

Phone: +1 224-262-6284